2017.10.7-白黑
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FAQ

Who is Raizi?

Raizi Tool is the most professional tools supplier of Stone Fabrication Tools, Tile Tools, Grabo Tools & Polished Concrete Tools from China.

Where will my order be shipped from?

Raizi Tool Was Established In 2006 By Kevin Zhao In Dongying, Shandong, China.
Bulk orders will be shipped directly from our factory in China, shipped by sea or air or express according to your needs.
Now we have warehouses in many countries and have corresponding inventory in different warehouses, such as the United States, Poland,
Germany, Spain, Russia, Japan, etc. If you are interested in our product samples, please consult the salesperson for inventory inquiry.

What is "Featured Products"?

The Featured Products category is a new series launched by Raizi in 2024. The products in it are all carefully selected by us for our customers from the best suppliers and the most innovative products. Many of these products are designed and produced by us personally. Manufactured and patented. If you become our dealer, you will have the most competitive prices, the best service and the highest quality, and we guarantee that you can make profits through your own channels.

There are so many suppliers in China, how should I trust Raizi?

Raizi was established in 2006 and has been committed to Importing High-Quality Tile Tools, Stone Fabrication Tools, And Concrete Polishing Tools From Chinese Manufacturers To Distribute Globally. So far, we supply to more than 100+ dealers around the world. You no longer need to try and make mistakes in China’s huge and complex market. We are responsible for providing you with tools that meet your requirements. You just need to tell us your needs.

Do You Sell Your Tools to Distributor, Seller or End User?

We Offer High-Quality Stone Fabrication, Tile Installation, Diamond, And Polished Concrete Tools At Competitive Prices To Distributors Or Sellers Who Want OEM Service. You’ll Make Money From Your Own Sales Channel, And We’ll Work Together And Support Each Other. OEM Service Is Always Available, And We Also Sell Our Own Raizi® Brand Tools, Such As HevyCut™ Slim System 3400mm Tile Cutter, TB5 Granite Turbo Blade, Bevelo™ Tile Chamfer Cutter And Diamond Flap Disc Directly To End-Users Like Stone Granite Fabricators, Polished Concrete Contractors, Tile Installers.

Do You Launch New Products Regularly?

We Always Inform Our Customers About Our New Products Through Email And Social Media, As Well As Showcasing Them At Trade Shows Like Marmomacc Verona In Italy And World Of Concrete In Las Vegas.

Do You Offer Free Samples For Testing?

If You Are Interested In Our Products, We Can Provide You With Samples For Testing. The Buyer Will Be Responsible For Air Express Freight Costs.

Do you offer discount for trial order?

Certainly. We Can Provide A Discount Of 5-20% For Customers Who Wish To Place A Trial Order.

What is your delivery time?

3-Day Shipping From Our Nearest Warehouse For In-Stock Tools. 7-14 Days For Non-Stock

What Express do you use for parcel shipment?

We Use FeDex, DHL Or UPS, TNT, etc.

What is the payment mode and terms?

Payment Mode: Paypal, Western Union, T/T.
For Orders Over USD 5,000, 30% Deposit, 70% Before Shipment.

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